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webcompat / web-bugs

A place to report bugs on websites.
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www.amazon.com - site is not usable #107898

Closed webcompat-bot closed 2 years ago

webcompat-bot commented 2 years ago

URL: https://www.amazon.com/

Browser / Version: Firefox 86.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: Shame on Amazon.com. Trying to stonewall FireFox users? when I type www.Amazon.com on Firefox 86.0 I get "Enter the characters you see below

Sorry, we just need to make sure you're not a robot. For best results, please make sure your browser is accepting cookies." Whereas using Micros0ft Edge Version 103.0.1264.71 (Official build) (64-bit) I am able to go to the website Amazon.com

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

softvision-raul-bucata commented 2 years ago

We appreciate your report. I was not able to reproduce the issue. I was able to access the page and sign into my test account, with no issues encountered:

Screenshot_21

Tested with:

Browser / Version: Firefox Release 102.0.1 (64-bit)/ Firefox Nightly 104.0a1 (2022-07-24) (64-bit) Operating System: Windows 10 PRO x64

Suggestion: Try updating the browser to the latest version, clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_30/2022]