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www.myhermes.de - PDF created PRINTS with wrongly sized images #108605

Open tymcat opened 1 year ago

tymcat commented 1 year ago

URL: https://www.myhermes.de/versenden/paketschein-erstellen/bestaetigung/?id=XXXXXXXX-0c52-4850-8802-caXXXXXXXXXc&country=DE

Browser / Version: Firefox 103.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes - just tried it with yesterdays link: Safari prints fine. When the shipping is delivered I may post the original link here for verification.

Problem type: Something else Description: PDF created PRINTS with wrongly sized images. Downloaded PDF is OK though and prints OK. Steps to Reproduce: I bought a shipping ticket, printed it. The QR code and other images were oversized, not fitting to their boundary. I realised it only in the hermes parcel shop when the scan didn't work. After downloading the PDF I was able to print it with images and codes as intended. I repeated it twice with the same ticket, so the culprit is not the PDF itself.

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softvision-oana-arbuzov commented 1 year ago

We appreciate your report. Navigating to the provided URL, shows an error, thus I don't have a way to check the issue. image

Based on the provided info and the QA Triage Trend, this might be related to another observed issue regarding the print preview feature. I will be moving this to gather relevant data regarding the Trend issue.

Moving to Needscontact.

[qa_32/2022]

webcompat-bot commented 1 year ago

Generate outreach template

tymcat commented 1 year ago

We appreciate your report. Navigating to the provided URL, shows an error, thus I don't have a way to check the issue. image

Based on the provided info and the QA Triage Trend, this might be related to another observed issue regarding the print preview feature. I will be moving this to gather relevant data regarding the Trend issue.

Moving to Needscontact.

[qa_32/2022]

Sorry for the xxxxx anonymised address – the shipping still in progress - as soon as it arrives I can post the real link, which hopefully will still be working.

tymcat commented 1 year ago

I tried the complete link myself - it is already outdated. I'd have to ship something else to repeat it...