www.xfinity.com - see bug description

[webcompat-bot]

URL: https://www.xfinity.com/xfinityassistant/?intent=skill.ie.pendingdocs

Browser / Version: Firefox Mobile 105.0 Operating System: Android 10 Tested Another Browser: Yes Chrome

Problem type: Something else Description: won't follow through to page Steps to Reproduce: Doing same thing and then it switched

View the screenshot

Browser Configuration

• gfx.webrender.all: false
• gfx.webrender.blob-images: true
• gfx.webrender.enabled: false
• image.mem.shared: true
• buildID: 20220915150737
• channel: release
• hasTouchScreen: true
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[softvision-raul-bucata]

We appreciate your report. Unfortunately having insufficient details about the issue you submitted, we cannot help you with it. Please leave a comment with more details, or file a new report with specific details and we will gladly investigate this further

Closing this as Incomplete.

Notes: The page loads, the bot responds, and I was able to open the upload document page:

Tested with:

Browser / Version: Firefox Focus Release 105.1.0 (362582139-🦎105.0-20220915150737🦎) Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_39/2022]