webcompat / web-bugs

A place to report bugs on websites.
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www.kroger.com - site is not usable #112932

Closed webcompat-bot closed 2 years ago

webcompat-bot commented 2 years ago

URL: https://www.kroger.com

Browser / Version: Firefox 106.0 Operating System: Windows 7 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Unable to login Steps to Reproduce: I have logged in to this website countless times on this same device using Firefox. Lately I cannot login with Firefox but I can with Chrome. You changed something. Your browser should be compatible with a large national business like Kroger.com. Please look in to fixing this issue. Or contact them if the problem is on their side of the connection. Thx

Browser Configuration
  • None

From webcompat.com with ❤️

softvision-raul-bucata commented 2 years ago

We appreciate your report. I was not able to reproduce the issue. I was able to sign into my test account, with no issues encountered:

Screenshot_3

Tested with:

Browser / Version: Firefox Release 106.0.2 (64-bit) Operating System: Windows 10 PRO x64

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_43/2022]