softvision-raul-bucata
commented
1 year ago We appreciate your report. For this issue, unfortunately, a special account is needed to sign in.
Test account creation requires valid data that we do not have:
Having no valid sign-in credentials, we are not able to move forward with this issue.
If more information is provided (test account credentials can only be provided by mail for security purposes, as the comments here are made public,/ attach logs/errors), in-depth testing can be performed, so please feel free to reopen or comment on the issue and we'll have a thorough look at it.
Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies been accepted for this page?
@ksy36 Do we know someone who might help us with an account to test the issue?
[qa_51/2022]
URL: https://www.xfinity.com/stream
Browser / Version: Firefox 108.0 Operating System: Windows 10 Tested Another Browser: Yes Edge
Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: I updated my browser and attempted to watch TV on Xfinity but got the message that the updated browser is no longer supported and to update it which I already did. The error code is Error TVAPP-00140. I'm not able to watch anything now. I'm not happy with this at all! Actually I'm pissed.
View the screenshot
Browser Configuration
From webcompat.com with ❤️