webcompat / web-bugs

A place to report bugs on websites.
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cisco.webex.com - Firefox is an unsupported browser #117726

Closed webcompat-bot closed 4 months ago

webcompat-bot commented 1 year ago

URL: https://cisco.webex.com/wbxmjs/joinservice/sites/cisco/meeting/download/ffdc5fdcc2064844ac73913e3bd2a624

Browser / Version: Firefox Mobile 109.0 Operating System: Android 13 Tested Another Browser: Yes Other

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: Page is blank. Won't even load

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20230127170202
  • channel: release
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

softvision-raul-bucata commented 1 year ago

We appreciate your report. I was able to reproduce the issue using Firefox Focus (Release and Nightly) and on the latest Firefox Fenix Nightly. Firefox is an unsupported browser:

Tested with:

Browser / Version: Firefox Focus Release 109.2.0 (370272313-🦎109.0.1-20230127170202🦎)/ Firefox Fenix Nightly 111.0a1 (2015931051-🦎111.0a1-20230201094356🦎)/ Firefox Focus Nightly 111.0a1 (370321906-🦎111.0a1-20230201094356🦎) Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Fenix Nightly and Release.
  3. Works as expected using Chrome: Screenshot_12

Moving this to NeedsDiagnosis for further investigations.

[qa_05/2023]

ksy36 commented 4 months ago

Moved to bugzilla as https://bugzilla.mozilla.org/show_bug.cgi?id=1904136.