search

webcompat / web-bugs

A place to report bugs on websites.
https://webcompat.com
Mozilla Public License 2.0
742 stars 65 forks source link

bank.varomoney.com - site is not usable #117755

Closed webcompat-bot closed 1 year ago

webcompat-bot commented 1 year ago

URL: https://bank.varomoney.com/login

Browser / Version: Firefox 109.0 Operating System: Windows 7 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: Has some sort of addon that prompts for credentials. While it loads on chrome, the page loads and remains blank on firefox. Synchrony bank (https://www.mysynchrony.com/) has a similar issue but fails after credentials are applied. Also no issues in Chrome.

Browser Configuration
  • None

From webcompat.com with ❤️

softvision-raul-bucata commented 1 year ago

We appreciate your report. I was not able to reproduce the issue:

Screenshot_5

For the 2nd issue, please submit a separate issue.

Tested with:

Browser / Version: Firefox Release 109.0.1 (64-bit) Operating System: Windows 10 PRO x64

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_05/2023]