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archiveofourown.org - see bug description #118796

Closed webcompat-bot closed 1 year ago

webcompat-bot commented 1 year ago

URL: https://archiveofourown.org/works/32868637/chapters/113856823?view_adult=true

Browser / Version: Firefox Mobile 110.0 Operating System: Android 12 Tested Another Browser: Yes Chrome

Problem type: Something else Description: can't leave kudos or comments. Steps to Reproduce: When trying to leave kudos an error pops up saying "sorry, we were unable to save your kudos."

And when trying to submit a comment, it takes me to an error screen that says "Session Expired Your current session has expired and we can't authenticate your request. Try logging in again, refreshing the page, or clearing your cache if you continue to experience problems."

Clearing the cache doesn't appear to be an option on this browser (I assume because there is no cache being saved, due to the security and privacy of the browser.)

I was able to leave kudos and comments on ao3 last year. At some point recently this error started occurring--I'm pretty sure changing settings doesn't fix it though...

Here's hoping this is a succinct enough explanation;; and also that this error isn't just me being a fool;,,

Thank you for your time!

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20230213213738
  • channel: release
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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sv-calin commented 1 year ago

We appreciate your report but I was not able to reproduce this issue. I was able to kudos and leave a comment.

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Tested on: • Browser / Version: Firefox Focus 110.0-20230213213738 • Operating System: OnePlus 6 A6000 (Android 11) - 1080 x 2280 pixels, 19:9 ratio (~402 ppi pixel density)

Suggestions: • Check for updates and update the browser if available • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again ( On Focus use the bin icon near the Address bar)

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[qa_09/2023]