webcompat / web-bugs

A place to report bugs on websites.
https://webcompat.com
Mozilla Public License 2.0
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www.fedex.com - site is not usable #119133

Closed GentleFlower88888 closed 1 year ago

GentleFlower88888 commented 1 year ago

URL: https://www.fedex.com/secure-login/en-us/#/error

Browser / Version: Firefox Mobile 112.0 Operating System: Android 13 Tested Another Browser: Yes Other

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: Nightly opens on laptop, not this phone. Image of error receiving available. " Unfortunately we r unable to retrieve ur tracking results at this time. Please try again later." When I contact support, they suggest Google Chrome. I refuse. Please assist. 🙏 ❤️

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20230301225323
  • channel: nightly
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

sv-calin commented 1 year ago

We appreciate your report but I was not able to reproduce this issue. I was able to log into my account and track orders using an older ID.

image

image

Tested on: • Browser / Version: Firefox Nightly 112.0a1-20230305214646 • Operating System: OnePlus 6 A6000 (Android 11) - 1080 x 2280 pixels, 19:9 ratio (~402 ppi pixel density)

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_10/2023]

sv-calin commented 1 year ago

Closing this as worksforme since we were not able to reproduce this issue.

[inv_11/2023]