search

webcompat / web-bugs

A place to report bugs on websites.
https://webcompat.com
Mozilla Public License 2.0
737 stars 63 forks source link

lobby.ogame.gameforge.com - The game gets stuck in the loading screen #119166

Open mattiapratini opened 1 year ago

mattiapratini commented 1 year ago

URL: https://lobby.ogame.gameforge.com/it_IT/loading

Browser / Version: Firefox Mobile 111.0 Operating System: Android 13 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: Endless loading after login, cleared cache, no resolution. Works flawlessly in Chrome.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20230302185836
  • channel: beta
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

sv-calin commented 1 year ago

We appreciate your report but based on your description I was able to reproduce this issue on multiple browsers. Were there any steps that had to be taken before reaching this page?

Chrome:

image

Edge:

image

Tested on: • Browser / Version: Firefox Nightly 112.0a1-20230306211718 / Firefox Release 110.0.1-20230227191043 / Chrome 110.0.5481.65 / Edge 110.0.1587.41 • Operating System: Google Pixel 5 (Android 13) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density)

For this project we try to focus our efforts on layouts and content that works as expected on a browser but not on the other.

[qa_10/2023]

mattiapratini commented 1 year ago

Hi, Thanks a lot for your reply, and for having looked into the issue, that's the page I get after logging in here https://lobby.ogame.gameforge.com/it_IT/hub from Firefox browser on mobile device only!

Il giorno mar 7 mar 2023 alle ore 11:44 sv-calin @.***> ha scritto:

We appreciate your report but based on your description I was able to reproduce this issue on multiple browsers.

[image: image] https://user-images.githubusercontent.com/107036654/223399366-d2e14410-f747-4ced-bb69-2b7b8af5e5ed.png

Were there any steps that had to be taken before reaching this page?

Tested on: • Browser / Version: Firefox Nightly 112.0a1-20230306211718 / Firefox Release 110.0.1-20230227191043 / Chrome 110.0.5481.65 • Operating System: Google Pixel 5 (Android 13) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density)

For this project we try to focus our efforts on layouts and content that works as expected on a browser but not on the other.

[qa_10/2023]

— Reply to this email directly, view it on GitHub https://github.com/webcompat/web-bugs/issues/119166#issuecomment-1457947136, or unsubscribe https://github.com/notifications/unsubscribe-auth/A6JS4K4NRQEWKFR5YQDXQTTW24GQJANCNFSM6AAAAAAVQYC7H4 . You are receiving this because you authored the thread.Message ID: @.***>

sv-calin commented 1 year ago

Thanks for the info, the game is stuck loading on Firefox:

https://user-images.githubusercontent.com/107036654/223650562-c985cc2f-9e59-4eb9-b870-f14978ad45f6.mp4


Steps to reproduce:

  1. Go to https://lobby.ogame.gameforge.com/it_IT/hub
  2. Log into your account.
  3. Tap "Gioca".
  4. Access any server.
  5. Tap the green button ("Gioca" or "Avvio" if you are accessing the server for the 1st time)

Tested on: • Browser / Version: Firefox Nightly 112.0a1-20230307211537 / Firefox Beta 111.0-20230302185836 / Firefox Release 110.0.1-20230227191043 / Chrome 110.0.5481.65 • Operating System: Google Pixel 5 (Android 13) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density)

Notes:

  1. Reproducible on Firefox Release, Beta and Nightly regardless of the ETP status
  2. Not reproducible on Chrome

Moving to Needsdiagnosis.

[inv_10/2023]