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A place to report bugs on websites.
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www.fedex.com - site is not usable #120136

Closed webcompat-bot closed 1 year ago

webcompat-bot commented 1 year ago

URL: https://www.fedex.com

Browser / Version: Firefox 111.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Unable to login Steps to Reproduce: When I attempt to log in, I receive the following message: We are having trouble establishing a connection. Please refresh the page. When I attempt to track a package without being logged in, I receive the following message: Unfortunately we are unable to retrieve your tracking results at this time. Please try again later. I've cleared cookies & site data and that didn't help. Everything works as it should in Edge.

Browser Configuration
  • None

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sv-calin commented 1 year ago

We appreciate your report but I was not able to reproduce this issue.

image

fed

Tested on: • Browser / Version: Firefox Release 111.0.1 • Operating System: Windows 10

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

  1. Open a new tab
  2. Type in the address bar "about:profiles"
  3. Press "Enter"
  4. Click on "Create a New Profile"
  5. Click "Next"
  6. Name your profile
  7. Click "Finish"
  8. Head to your newly created profile
  9. Click "Launch profile in new browser"

[qa_13/2023]