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jeppesen.com - Requested PDFs are not loading #120268

Open vatprcyq opened 1 year ago

vatprcyq commented 1 year ago

URL: http://jeppesen.com/icharts/index.jsp?login-username=azulpilots&login-password=AlphaDelta190

Browser / Version: Firefox 113.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Buttons or links not working Steps to Reproduce: Use Jeppesen Chart Viewer 3 see "Manual" pages not refersh on click link,Chrome is working correctly. e.g. AATLSM-AIR TRAFFIC CONTROL and click AT-48 and AT-50 when click AT-50 the PDF viewer on right side not jump to AT-50 page and still on AT-48 page.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20230329095653
  • channel: nightly
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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vatprcyq commented 1 year ago
View the screenshotScreenshot
View the screenshotScreenshot
vatprcyq commented 1 year ago

Chrome working correctly..

View the screenshotScreenshot
View the screenshotScreenshot
vatprcyq commented 1 year ago

Firefox screenshot

View the screenshotScreenshot
View the screenshotScreenshot
softvision-raul-bucata commented 1 year ago

We appreciate your report. I was able to reproduce the issue. Following the "Manuals" tab, then selecting "AATLSM-ATLANTIC SUPPLEMENT" option, the PDF form "AIR TRAFFIC CONTROL" are not loaded as expected when swapped:

Screenshot_2

Tested with:

Browser / Version: Firefox Release 111.0.1 (64-bit)/ Firefox Nightly 113.0a1 (2023-03-29) (64-bit) /Firefox Beta 112.0b8(64-bit)/ Chrome Version 111.0.5563.147 (Official Build) (64-bit) /Microsoft Edge Version 111.0.1661.54 (Official Build) (64-bit)/ Opera Version 97.0.4719.26/ Safari 16.2 Operating System: Windows 10 PRO x64 Operating System: Mac Ventura 13.1 Operating System: Ubuntu 22.4 LTS x64

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly and Release.
  3. Works as expected using Chrome:

Screenshot_1

Moving this to NeedsDiagnosis for further investigations.

[qa_13/2023]

dogidog2221 commented 1 year ago

Not working anymore

dogidog2221 commented 1 year ago

can you give us new account?

vatprcyq commented 1 year ago

can you give us new account? Can you provide a email? Not publicly use account and only for yours And will send a account

Psoshi commented 3 months ago

Please can you send me account and I’ll give u full fd pro x account for iPad Plz contact me Soshisoshy@gmail.com