sv-calin
commented
1 year ago We appreciate your report. Unfortunately, a special account is needed in order to sign-in and I'm not sure where I could download the page you've mentioned.
If the reporter (or anyone else) can do a more in depth test and provide more information (console logs/errors/screenshots) regarding this issue, feel free to reopen and leave a comment (or you can send us an email with the test account credentials and we will test it on our own).
Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings
Closing this as incomplete due to a lack of valid credentials.
[qa_16/2023]
URL: https://www.uspto.gov
Browser / Version: Firefox 112.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes Opera
Problem type: Something else Description: pages do not download properly Steps to Reproduce: I accessed the USPTO.gov (patent & trademark office website) to download the cover page for a provisional patent application. The process redirected me to OffiDocs, and after a long delay, downloaded the form in an unusable condition. When I switched from Firefox to Opera, the operation went off without a hitch.
Browser Configuration
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