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web.whatsapp.com - design is broken #121291

Closed KenjiBrown closed 1 year ago

KenjiBrown commented 1 year ago

URL: https://web.whatsapp.com/

Browser / Version: Firefox 112.0 Operating System: Linux Tested Another Browser: Yes Chrome

Problem type: Design is broken Description: Items not fully visible Steps to Reproduce: Text is not visible. Only images show.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

sv-calin commented 1 year ago

We appreciate your report but I was not able to reproduce this issue.

image

Tested on: • Browser / Version: Firefox Release 112 • Operating System: Ubuntu 22.04 LTS

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

  1. Open a new tab
  2. Type in the address bar "about:profiles"
  3. Press "Enter"
  4. Click on "Create a New Profile"
  5. Click "Next"
  6. Name your profile
  7. Click "Next"
  8. Head to your newly created profile
  9. Click "Launch profile in new browser"

[qa_17/2023]

KenjiBrown commented 1 year ago

Screenshot with newly created profile. Login window. Captura de pantalla -2023-04-28 20-53-50

KenjiBrown commented 1 year ago

On newly created profile: whatsapp session Captura de pantalla -2023-04-28 20-57-49

KenjiBrown commented 1 year ago

Is it useful if I check any gconf or dconf settings ?

KenjiBrown commented 1 year ago

My operating system is Fedora 38.

softvision-raul-bucata commented 1 year ago

@KenjiBrown Can you please provide a screenshot from the newly created profile of the ADDONS section by typing about:support in the URL bar?

[inv_18/2023]

KenjiBrown commented 1 year ago

Captura de pantalla -2023-05-03 16-26-00

KenjiBrown commented 1 year ago

Seems fixed today. I updated packages yesterday (yum update). Should I look for any differences between the old and new profiles?

softvision-raul-bucata commented 1 year ago

@KenjiBrown Glad to hear that the issue has been solved .I will be closing the issue accordingly. That might have fixed the issue, doing the update. Regarding the differences between profiles, I can see that 1 extension is active, mainly MercadoLibre. That might cause the issue if the extension is not imported in the new profile. If that is the case, that might be an issue that could be addressed directly with the extension provider.

[inv_18/2023]