search

webcompat / web-bugs

A place to report bugs on websites.
https://webcompat.com
Mozilla Public License 2.0
742 stars 65 forks source link

fileconverter.digital - Feature is stuck in a loading state #121293

Open KloudAlpha opened 1 year ago

KloudAlpha commented 1 year ago

URL: https://fileconverter.digital/

Browser / Version: Firefox 112.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Missing items Steps to Reproduce: The webpage gets stuck on "Step 3. Downloading app.. ; Loading Library..." When I opened in chrome, Step 3. loaded instantly and was able to use the site.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

softvision-raul-bucata commented 1 year ago

We appreciate your report. I was able to reproduce the issue:

Screenshot at Apr 28 15-43-48

Tested with:

Browser / Version: Firefox Release 112.0.2 (64-bit)/ Firefox Nightly 114.0a1 (2023-04-27) (64-bit) Chrome Version 112.0.5615.138 (Official Build) (64-bit) Operating System: Mac Ventura 13.1

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly and Release.
  3. Works as expected using Chrome.

Moving this to NeedsDiagnosis for further investigations.

[qa_17/2023]

wisniewskit commented 1 year ago

I see this in the console:

Uncaught (in promise) ReferenceError: SharedArrayBuffer is not defined
    createFFmpegCore https://fileconverter.digital/thirdparty/ffmpeg-core.js:22
    e https://fileconverter.digital/:1565
    u https://fileconverter.digital/:1565
    _invoke https://fileconverter.digital/:1565
    $/</< https://fileconverter.digital/:1565
    i https://fileconverter.digital/:1565
    s https://fileconverter.digital/:1565
ffmpeg-core.js:22:152

So this is related to SharedArrayBuffer; we'll have to diagnose further.