webcompat / web-bugs

A place to report bugs on websites.
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www.fedex.com - see bug description #122072

Closed GreggGreen closed 1 year ago

GreggGreen commented 1 year ago

URL: https://www.fedex.com/fedextrack/system-error?trknbr=771792886250

Browser / Version: Firefox 114.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes Chrome

Problem type: Something else Description: Works with Chrome not Firefox Dev on Mac Steps to Reproduce: It's doesn't track the tracking number on Firefox but it worked on Chrome

View the screenshot Screenshot
Browser Configuration
  • None

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sv-calin commented 1 year ago

We appreciate your report but I was not able to reproduce this issue. It might have been a temporary issue.

image

Tested on: • Browser / Version: Firefox Release 113 • Operating System: Mac OS X 10.15

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

Creating a new profile:

  1. Open a new tab and type in the address bar "about:profiles".
  2. Click "Create a New Profile".
  3. Click "Continue", name your profile and then Click "Done".
  4. Head to your newly created profile and click "Launch profile in new browser".

[qa_19/2023]

softvision-raul-bucata commented 1 year ago

Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. This will be closed as Incomplete.

[inv_21/2023]