Closed ricoip closed 1 year ago
We appreciate your report. I was not able to reproduce the issue:
Tested with:
Browser / Version: Firefox Nightly 115.0a1 (2023-05-24) (64-bit) Operating System: Windows 10 PRO x64
@ricoip Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config
) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?
[qa_21/2023]
Hi! Thanks for the quick response.
I created a brand-new profile and I'm still having the issue. There were no cookies acceptance screen as far as I know.
I'm also using FF Nightly 115.0a1 (2023-05-25) (64-bit) on Windows 10 Pro (22H2, 19045.2965)
Screenshot of Task Manager, on a brand new profile. Memory usage returned to normal after closing the tab.
@ricoip Can you please provide a screenshot when using Chrome? I can only see the same resources being used on both browsers:
[inv_21/2023]
@softvision-raul-bucata I tried Chrome Canary 116.0.5793.0 (also brand new profile, with settings reset), but couldn't see any RAM issues/leakage…
@ricoip Can you please try in safe mode? Click the menu button (three vertical lines), click Help, select Troubleshoot Mode… and click Restart in the Restart Firefox in Troubleshoot Mode.
[inv_21/2023]
@softvision-raul-bucata Using safe mode does eliminate the leakage… but the main part ("gallery") of the website no longer works due to WebGL not being enabled.
What I would do usually to test this kind of issue, is:
about:profiles
in the url bar.Create a new profile
.deleteme
or anything you please.[inv_22/2023]
I've been testing on brand new profiles for both FF and Chrome since this comment, but unfortunately the issue still persists on Firefox…
Here's my latest test on Nightly 115.0a1 (2023-05-27) (64-bit):
No sync enabled, just created a new profile, entered the site address and scrolled through the "gallery" on the site.
If the issue is still reproducible on your side, please submit a performance profile following these steps (https://firefox-source-docs.mozilla.org/performance/reporting_a_performance_problem.html and https://profiler.firefox.com/docs/#/ ) by commenting here with the attached profile or opening a new issue with the said performance profile attached.
[inv_22/2023]
Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. This will be closed as Incomplete.
[inv_23/2023]
URL: https://rauno.me
Browser / Version: Firefox 115.0 Operating System: Windows 10 Tested Another Browser: Yes Edge
Problem type: Something else Description: Memory Leak Steps to Reproduce: After navigating the site for around 1-2 minutes, the system RAM usage suddenly increases and eventually fills up all the system memory, causing the computer to be unusable.
Closing the tab releases the memory and allows the computer to work again.
View the screenshot
Browser Configuration
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