webcompat / web-bugs

A place to report bugs on websites.
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www.fedex.com - see bug description #123187

Closed webcompat-bot closed 1 year ago

webcompat-bot commented 1 year ago

URL: https://www.fedex.com/fedextrack/system-error?trknbr=398898569461

Browser / Version: Firefox Mobile 114.0 Operating System: Android 12 Tested Another Browser: Yes Other

Problem type: Something else Description: when I try to Track anything I get an error, it doesnt happen on the pc version Steps to Reproduce: I just put my tracking number in and I get this error message every time on firefox mobile. "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." This does not happen on the pc version of firefox.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20230505043727
  • channel: nightly
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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sv-calin commented 1 year ago

We appreciate your report but I was not able to reproduce this issue.

image

Tested on: • Browser / Version: Firefox Beta 114.0-20230525180143 • Operating System: OnePlus 6 A6000 (Android 11) - 1080 x 2280 pixels, 19:9 ratio (~402 ppi pixel density)

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_23/2023]