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github.com - Unable to webauthn with Mooltipass Mini BLE #123445

Closed principis closed 4 months ago

principis commented 1 year ago

URL: https://github.com/sessions/two-factor/webauthn

Browser / Version: Firefox 116.0 Operating System: Linux Tested Another Browser: Yes Chrome

Problem type: Something else Description: webauthn not working Steps to Reproduce: I am trying to authenticate using webauthn, but my device does not receive the request.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20230608092730
  • channel: nightly
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

sv-calin commented 1 year ago

We appreciate your report but I was not able to reproduce this issue. I was able to authenticate without encountering issues.

image

image

Tested on: • Browser / Version: Firefox Nightly 116.0a1 (2023-06-13) • Operating System: Ubuntu 22.04 LTS

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

  1. Open a new tab
  2. Type in the address bar "about:profiles"
  3. Press "Enter"
  4. Click on "Create a New Profile"
  5. Click "Next"
  6. Name your profile
  7. Click "Next"
  8. Head to your newly created profile
  9. Click "Launch profile in new browser"

[qa_24/2023]

principis commented 1 year ago

Hi @sv-calin

It seems it's only reproducible with a Mooltipass Mini BLE (a friend on a completely different setup tried it). I already created a new profile and wiped everything.

sv-calin commented 1 year ago

Thanks for the update, you may want to report this issue on their repository: https://github.com/mooltipass/minible/issues

Closing this as worksforme.

[inv_24/2023]

principis commented 1 year ago

Thanks for the update, you may want to report this issue on their repository: https://github.com/mooltipass/minible/issues

It does work on chromium... So isn't this a firefox issue?

sv-calin commented 1 year ago

If it does not reproduce on the other browsers then it might be a Firefox issue. Moving this to needsdiagnosis for further investigations, based on the info provided by @principis .

Are there any errors in the console when the issue reproduces? If disabling the Enhanced Tracking Protection (on a clean profile) does the issue still reproduce?

[inv_24/2023]

principis commented 1 year ago

There is nothing :/

Before cancelling the prompt (nothing to see on my mooltipass) Screenshot_20230616_113854 After cancelling Screenshot_20230616_113909

principis commented 1 year ago

Please note that it does work on other sites, for example Google and Microsoft.

sv-calin commented 1 year ago

Alright, thanks for testing out. Whenever there are any updates it will be posted here.

[inv_24/2023]

principis commented 4 months ago

This seems to be solved.

sv-calin commented 4 months ago

Thanks for the update. Marking this as worksforme.

[inv_26/2024]