softvision-raul-bucata
commented
9 months ago We appreci
ate your report. I was not able to reproduce the issue following the steps to reproduce. 5/5 times it loads:
Tested with:
Browser / Version: Firefox Nightly 119.0a1 (2023-09-21) (64-bit)
Operating System: Ubuntu 22.4 LTS x64
Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?
[qa_38/2023]
URL: https://peco.clearesult.com/energy-assessment-plus
Browser / Version: Firefox 119.0 Operating System: Linux Tested Another Browser: Yes Chrome
Problem type: Site is not usable Description: Buttons or links not working Steps to Reproduce: The "Verify Eligibility" button usually does not enable when loading the page (perhaps 1 in 5 times it does). With chrome, on the same machine, it is always enabled. (With both browsers it starts in the disabled state, and very quickly enables (in Firefox it usually doesn't). Likely some timing assumption issue in their JS.
Note: you likely have to register for an account to see this. I don't think you have to input a PECO account number to register, but I'm not certain of that.
Browser Configuration
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