webcompat / web-bugs

A place to report bugs on websites.
https://webcompat.com
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www.liftmaster.com - site is not usable #127314

Closed webcompat-bot closed 1 year ago

webcompat-bot commented 1 year ago

URL: https://www.liftmaster.com/garage-door-openers/c/all-garage-door-openers#tab=products

Browser / Version: Firefox Mobile 117.1 Operating System: Android 13 Tested Another Browser: Yes Firefox

Problem type: Site is not usable Description: Buttons or links not working Steps to Reproduce: Unable to navigate to any link from the drop down top menu, in both mobile view and desktop view, on both releases of Firefox. However, I am able to highlight and copy the links from the menu so the URLs work, but the buttons are either too small or missing (I'd have to assume)

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • buildID: 20230914180032
  • channel: beta
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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softvision-raul-bucata commented 1 year ago

We appreciate your report. I was not able to reproduce the issue by following the steps to reproduce:

https://github.com/webcompat/web-bugs/assets/75027050/70ca33b1-0ade-4d4d-8dee-8345bcb17052

Tested with:

Browser / Version: Firefox Release 117.1.0 (2015973691-🦎117.0.1-20230912013654🦎) Operating System: Google Pixel 5 (Android 13) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_38/2023]