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moversguide.usps.com - site is not usable #127628

Closed webcompat-bot closed 1 year ago

webcompat-bot commented 1 year ago

URL: https://moversguide.usps.com/mgo/identity-check

Browser / Version: Firefox 117.0 Operating System: Windows 11 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: Attempting to proceed to the billing page to verify your identity does not work, instead loading forever.

Browser Configuration
  • None

From webcompat.com with ❤️

sv-calin commented 1 year ago

We appreciate your report. Unfortunately, valid credentials are needed in order to test this issue.

image

If the reporter (or anyone else) can do a more in depth test and provide more information (console logs/errors/screenshots) regarding this issue, feel free to reopen and leave a comment.

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

  1. Open a new tab
  2. Type in the address bar "about:profiles"
  3. Press "Enter"
  4. Click on "Create a New Profile"
  5. Click "Next"
  6. Name your profile
  7. Click "Finish"
  8. Head to your newly created profile
  9. Click "Launch profile in new browser"

Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar

Closing this as incomplete.

[qa_39/2023]