community.spotify.com - design is broken

[RokeJulianLockhart]

URL: https://community.spotify.com/t5/Help/ct-p/Help#Unable%20to%20access%20https:%2F%2Fcommunity.spotify.com%2Ft5%2FArchived-Ideas%2FAll-Platfo%2F%2Fhw%2F%2F0%2F%2Fhw%2F%2F

Browser / Version: Firefox 119.0 Operating System: Linux Tested Another Browser: Yes Chrome

Problem type: Design is broken Description: Items not fully visible Steps to Reproduce: It initially renders incorrectly, but if the Firefox window is resized, it renders correctly afterward.

View the screenshot

Browser Configuration

• None

From webcompat.com with ❤️

[RokeJulianLockhart]

It worked on Chrome first try:

To reproduce:

0. [x] Visit https://community.spotify.com/t5/Help/ct-p/Help#Unable%20to%20access%20https:%2F%2Fcommunity.spotify.com%2Ft5%2FArchived-Ideas%2FAll-Platfo%2F%2Fhw%2F%2F0%2F%2Fhw%2F%2F
1. [x] Invoke htnav-helpwizard

   Help Wizard

2. [x] Enter "https://community.spotify.com/t5/Archived-Ideas/All-Platforms-Other-Move-feedback-to-UserVoice/idi-p/4757599" into hw-question.
3. [x] Click hw-cta

   Next Step

4. [x] Repeat this.

[softvision-raul-bucata]

@RokeJulianLockhart Thanks for the report. I am not quite sure what the issue you are facing is. Is the window not rendered correctly before, or after submitting a question? Or is the question form all together not rendered correctly?

[qa_46/2023]

[RokeJulianLockhart]

It's rendered incorrectly after completing Step 2 of the initial reporting stage, hence the screenshot included in https://github.com/webcompat/web-bugs/issues/129903#issue-1998043407

[softvision-raul-bucata]

Thanks for the update. I was not able to reproduce the issue following the steps to reproduce

Tested with:

Browser / Version: Firefox Release 119.0.1 (64-bit) Operating System: Ubuntu 22.4 LTS x64 Operating System: Mac Ventura 13.1

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[inv_47/2023]

[sv-calin]

Closing this as worksforme since we were not able to reproduce this issue. Feel free to reopen if the issue still occurs after following the suggestions and leave a comment with more details.

How to create a new profile:

1. Open a new tab
2. Type in the address bar "about:profiles"
3. Press "Enter"
4. Click on "Create a New Profile"
5. Click "Next"
6. Name your profile
7. Click "Next"
8. Head to your newly created profile
9. Click "Launch profile in new browser"

Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar

[inv_48/2023]