webcompat / web-bugs

A place to report bugs on websites.
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www.lsb.dk - site is not usable #131807

Closed webcompat-bot closed 10 months ago

webcompat-bot commented 10 months ago

URL: https://www.lsb.dk/login

Browser / Version: Firefox 121.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: When I tried to transfer money from my bank account, the bank website did'nt work. The same appeared on the website of Danske Bank when I tried to use the site: https://danskebank.mitid.dk/?clientId=ASHE&flowType=PackageModelLogin&initialLanguage=da&sessionId=d0189eafd4179da90a8b1c42f57918a316166d4c6dde0456ae74b7cc19f45bdd&applicationId=eBanking-DK&allowed_languages=en%2cda ....in both cases I was advised to use Google Chrome and it worked beautifully. I think you have to do something about this issue. Thanks Kim

Browser Configuration
  • None

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sv-calin commented 10 months ago

We appreciate your report. Unfortunately, a special account is needed in order to sign-in.

If the reporter (or anyone else) can do a more in depth test and provide more information (console logs/errors/screenshots) regarding this issue, feel free to reopen and leave a comment (or you can send us an email with the test account credentials and we will test it on our own).

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

Closing this as incomplete due to a lack of valid credentials.

[qa_02/2024]