www.dhl.de - site is not usable

[webcompat-bot]

URL: https://www.dhl.de/de/privatkunden/dhl-sendungsverfolgung.html

Browser / Version: Firefox 121.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Unable to login Steps to Reproduce: Login impossible, and the field for the package number is missing. So DHL-tracking is impossible. It works with chrome and edge, but not with firefox

View the screenshot

Browser Configuration

• None

From webcompat.com with ❤️

[softvision-raul-bucata]

We appreciate your report. For this issue, unfortunately, a valid account is needed to sign in.

Test account creation requires valid data that we do not have.

Having no valid sign-in credentials, we are not able to move forward with this issue. If more information is provided (test account credentials can only be provided by mail for security purposes, as the comments here are made public,/ attach logs/errors), in-depth testing can be performed, so please feel free to reopen or comment on the issue and we'll have a thorough look at it.

For the second issue please submit a separate issue.

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies been accepted for this page?

Closing this as Incomplete.

[qa_02/2024]