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my.nsfas.org.za - The page is blank #132584

Open webcompat-bot opened 9 months ago

webcompat-bot commented 9 months ago

URL: https://my.nsfas.org.za/

Browser / Version: Firefox Mobile 110.0 Operating System: Android 10 Tested Another Browser: Yes Other

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: It keeps on loading for a long period of time

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20230129190147
  • channel: beta
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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sv-calin commented 9 months ago

Thank you for reporting this issue, I was able to reproduce it.

image

image

Tested on: • Browser / Version: Firefox Nightly 124.0a1-20240122155815 / Firefox Release 121.0.1-20240108143603 / Chrome 120.0.6099.43 • Operating System: OnePlus 6 A6000 (Android 11) - 1080 x 2280 pixels, 19:9 ratio (~402 ppi pixel density)

Notes:

  1. Reproducible on both Firefox Release and Nightly
  2. Not reproducible on Chrome
  3. VPN pointing to South Africa
  4. I was able to load the page once after disabling the ETP but I'm not sure if wasn't just a coincidence

Moving to Needsdiagnosis.

[qa_04/2024]