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myworld-portal.leica-geosystems.com - Firefox is not supported #132817

Closed webcompat-bot closed 9 months ago

webcompat-bot commented 9 months ago

URL: https://myworld-portal.leica-geosystems.com/s/no/login

Browser / Version: Firefox Mobile 124.0 Operating System: Android 10 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: Cant access the site at all because firefox is not supported

Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • buildID: 20240127092204
  • channel: nightly
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

softvision-raul-bucata commented 9 months ago

We appreciate your report. I was able to reproduce the issue by following the steps to reproduce:

Screenshot_15

Tested with:

Browser / Version: Firefox Release 122.0 (2015998391-🦎122.0-20240118164516🦎)/ Firefox Nightly 124.0a1 (2016000167-🦎124.0a1-20240127211938🦎)/ Chrome Mobile Version 121.0.6167.101 Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density) Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly and Release.
  3. Works as expected using Chrome.

Moving this to NeedsDiagnosis for further investigations.

[qa_05/2024]

ksy36 commented 9 months ago

the message is no longer appearing for me, @softvision-raul-bucata could you please check if it's still reproducible?

softvision-raul-bucata commented 9 months ago

I was not able to reproduce the issue anymore:

Screenshot_10

Tested with:

Browser / Version: Firefox Release 122.1.0 (2016001831-🦎122.0.1-20240205133611🦎)/ Firefox Nightly 124.0a1 (2016003551-🦎124.0a1-20240214094558🦎) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density) Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)

[inv_07/2024]

ksy36 commented 8 months ago

thanks for confirming :)