softvision-raul-bucata
commented
8 months ago We appreciate your report. I was not able to reproduce the issue by following the steps to reproduce
Tested with:
Browser / Version: Firefox Release 122.1.0 (2016001831-🦎122.0.1-20240205133611🦎) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density) Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)
Suggestion: Try updating the browser, clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?
[qa_07/2024]
URL: https://www.guardian.com
Browser / Version: Firefox 121.1.0 Operating System: Android 13 Tested Another Browser: Yes Firefox
Problem type: Something else Description: Sometimes page cause Firefox Mobile to hang. Steps to Reproduce: An occasional issue with The Guardians website is that some pages cause Firefox to hang requiring restart (not this is using a private tab). This can happen when no other sites are loaded. The main page doesn't seem to have this issue, only articles. It is not reliably reproducible. Recently this caused my phone to freeze up for about 10 minutes (e.g. screen did not turn off, power button unresponsive). Android's normal "unresponsive" app detection did not kick in. The phone was getting hot so I assume it was causing a CPU spike. After the phone became responsive Firefox had to be restarted.
Browser Configuration
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