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webcompat / web-bugs

A place to report bugs on websites.
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passport.aliexpress.com - site is not usable #13407

Closed loulouxiv closed 6 years ago

loulouxiv commented 6 years ago

URL: https://passport.aliexpress.com/ac/to_iv.htm?fromSite=13

Browser / Version: Firefox Mobile 58.0 Operating System: Android 7.1.1 Tested Another Browser: Yes

Problem type: Site is not usable Description: clicking "verify by email" does not do anything Steps to Reproduce: On aliexpress.com, click "forgot my password". Enter account email, do the 'sliding captcha' thing and click on submit button. Now asked to verify via email or human intervention, tapping either option put an enabled style on the block but nothing happens. On the other major browser next step is triggered. Screenshot Description

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MDTsai commented 6 years ago

@bli-mozbj do you have account to test this issue?

bli-mozbj commented 6 years ago

I cannot reproduce this issue. After clicking "forgot password", I saw two options:

  1. By SMS Verification
  2. Customer Service

What's more, after clicking "forgot password", the webpage is a desktop site page, not a mobile site page. I'll keep digging, and keep you posted.

karlcow commented 6 years ago

@loulouxiv do you still have the issue?

karlcow commented 6 years ago

Closing as incomplete for now by lack of additional details. We could reopen with more details. Thanks.