google.com - video or audio doesn't play

[webcompat-bot]

URL: http://google.com

Browser / Version: Firefox 121.0 Operating System: Android 12 Tested Another Browser: Yes Firefox

Problem type: Video or audio doesn't play Description: There is no audio Steps to Reproduce: no sound on soundcloud.com,zingmp3

View the screenshot

Browser Configuration

• gfx.webrender.all: false
• gfx.webrender.blob-images: true
• gfx.webrender.enabled: false
• buildID: 20240125001959
• channel: default
• hasTouchScreen: true
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[softvision-raul-bucata]

We appreciate your report. I was not able to reproduce the issue following the steps to reproduce. I can play audio files on soundcloud.

Tested with:

Browser / Version: Firefox Release 123.0.1 (2016007175-🦎123.0.1-20240304104836🦎) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density) Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_11/2024]