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webcompat / web-bugs

A place to report bugs on websites.
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www.microsoft.com - site is not usable #134779

Closed webcompat-bot closed 8 months ago

webcompat-bot commented 8 months ago

URL: https://www.microsoft.com/en-us/software-download/windows10

Browser / Version: Firefox Mobile 122.0 Operating System: Android 10 Tested Another Browser: Yes Other

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: page flashes up them before a blank screen, probably the usual microsoft shitcode, also happens on firefox nightly

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • buildID: 20231212092611
  • channel: nightly
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

softvision-raul-bucata commented 8 months ago

We appreciate your report. I was not able to reproduce the issue by following the steps to reproduce:

Screenshot_4

Tested with:

Browser / Version: Firefox Release 123.0.1 (2016007175-🦎123.0.1-20240304104836🦎)/ Firefox Nightly 125.0a1 (2016009767-🦎125.0a1-20240317231404🦎) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density) Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_12/2024]