canvas.its.virginia.edu - site is not usable

[Taegeonlee]

URL: https://canvas.its.virginia.edu/

Browser / Version: Firefox 126.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: assignemt tab in canvas site does not show its contents. Here is a guide about the tab: https://community.canvaslms.com/t5/Student-Guide/How-do-I-view-Assignments-as-a-student/ta-p/451

View the screenshot

Browser Configuration

• gfx.webrender.software: false
• blockList: basic
• channel: nightly
• defaultUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0
• hasTouchScreen: false
• frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[ailioaie]

We appreciate your report. Unfortunately, a special account is needed in order to sign-in.

If the reporter (or anyone else) can do a more in depth test and provide more information (console logs/errors/screenshots) regarding this issue, feel free to reopen and leave a comment (or you can send us an email with the test account credentials and we will test it on our own).

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_12/2024]

[Taegeonlee]

I submitted this issue to the Canvas technical team. If they response, I will post it.

[softvision-raul-bucata]

@Taegeonlee Please keep us posted. In the meantime, since we can not test the issue, I will close this as incomplete.

[inv_13/2024]