www.beko.com - Unable to scroll the page when accessing it for the first time

[webcompat-bot]

URL: https://www.beko.com/it-it/prodotti/asciugatrici

Browser / Version: Firefox Mobile 125.0 Operating System: Android 14 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: The mobile page doesn't react to touch

Browser Configuration

• gfx.webrender.software: false
• blockList: basic
• defaultUserAgent: Mozilla/5.0 (Android 14; Mobile; rv:125.0) Gecko/125.0 Firefox/125.0
• hasTouchScreen: false
• frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[applemcg]

Two incidents in Firefox.

For the attached image, Uplift Support advises: "Use Chrome".

Also, on fidelity.com, when from the main page, after logging in, selecting "Transfers", I also see a "call help", where their advice is "Use Safari".

I suspect it has everything to do with security features, about which, I'd expect the browser to offer the necessary help. My local FCU provides Help advice, on cookies, pop-ups, etc..

One more such, will be the third strike.

[sv-calin]

@applemcg are you the original reporter of this bug? and if you encountered multiple issues please file them separately and we will look into.

Note: for issues regarding payments we will most likely be unable to test them but as long you provide enough information we might be able move them to diagnosis

[qa_13/2024]

[applemcg]

thanks, i'll split the other case tomorrow

=+[] Marty McGowan +1 908 230-3739 https://mcgowans.org/marty3/ Daily Message: Respect Even a Subtle "No" from "Choosing Civility", by P.M. Forni,

On Tue, Mar 26, 2024, at 03:24, sv-calin wrote:

@applemcg https://github.com/applemcg are you the original reporter of this bug? and if you encountered multiple issues please file them separately and we will look into.

Note: for issues regarding payments we will most likely be unable to test them but as long you provide enough information we might be able move them to diagnosis

[qa_13/2024]

— Reply to this email directly, view it on GitHub https://github.com/webcompat/web-bugs/issues/135114#issuecomment-2019553611, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAFURQ7DBOFKQJ4EKJJP7D3Y2EIBBAVCNFSM6AAAAABFHBYRCCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAMJZGU2TGNRRGE. You are receiving this because you were mentioned.Message ID: @.***>

[sv-calin]

Thank you for reporting this issue, I was able to reproduce it. I'm unable to scroll the page when first time accessing it, it works as expected after refreshing the page.

https://github.com/webcompat/web-bugs/assets/107036654/135165f9-8517-4d79-8642-054cd821b15f

Tested on: • Browser / Version: Firefox Nightly 126.0a1-20240403143309 / Firefox Beta 125.0-20240401091600 / Firefox Release 124.0.2-20240401114208 / Chrome 123.0.6312.40 • Operating System: Google Pixel 5 (Android 14) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density)

Notes:

1. Reproducible on Firefox Release, Beta and Nightly (regardless of the ETP status)
2. Not reproducible on Chrome

Moving to Needsdiagnosis.

[inv_14/2024]