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chzzk.naver.com - No video for live videos #135186

Open Taegeonlee opened 3 months ago

Taegeonlee commented 3 months ago

URL: https://chzzk.naver.com/lives

Browser / Version: Firefox 126.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Video or audio doesn't play Description: There is no video Steps to Reproduce: live video show black video with sound.

step to reproduce.

  1. click any video with live mark.
  2. cannot see the video, but sound works.
View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • channel: nightly
  • defaultUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

Taegeonlee commented 3 months ago

Here is a list for Github member from naver. https://github.com/orgs/naver/people

softvision-raul-bucata commented 3 months ago

We appreciate your report. I was able to reproduce the issue by following the steps to reproduce:

Screenshot_2

Tested with:

Browser / Version: Firefox Release 124.0.1 (64-bit)/ Firefox Nightly 126.0a1 (2024-03-26) (64-bit) Chrome Version 123.0.6312.59 (Official Build) (64-bit) Operating System: Windows 10 PRO x64

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly
  3. Works as expected using Release.
  4. According to the Console Log:

Screenshot_4

Moving this to NeedsDiagnosis for further investigations.

[qa_13/2024]