webcompat / web-bugs

A place to report bugs on websites.
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www.twitch.tv - video or audio doesn't play #136225

Closed webcompat-bot closed 7 months ago

webcompat-bot commented 7 months ago

URL: https://www.twitch.tv

Browser / Version: Firefox 125.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play Description: The video or audio does not play Steps to Reproduce: I've gotten this bug several times, both with recorded VODs and livestreams. The video just suddenly seizes up and I cannot interact with it at all, then a popup from the top of the screen reads "This page is slowing down Firefox. To speed up your browser, stop this page." The whole webpage also goes to a black color when I move it to another window and is completely uninteractable.

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Browser Configuration
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ailioaie commented 7 months ago

We appreciate your report but I was not able to reproduce this issue. I was able to play the video as expected:

https://github.com/webcompat/web-bugs/assets/160588604/e3a51a68-76ad-40bb-a7bd-dd365e433822

Tested on: • Browser / Version: Firefox Release 125.0.2 • Operating System: Windows 10

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_17/2024]