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tools.usps.com - site is not usable #136949

Closed themobydisk closed 5 months ago

themobydisk commented 6 months ago

URL: https://tools.usps.com/rcas.htm

Browser / Version: Firefox 125.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: The calendar does not work. Specifically:

  1. Fill out: Service Type, Adults , Minors
  2. Select "Location"
  3. Enter a zip code and click "search"
  4. Click "Select Location"
  5. Click on the date box. A popup calendar appears.
  6. Click on an open date (white)
  7. Click "Select Date" Chrome result: Popup closes and date is entered in the text box Firefox result: Uncaught TypeError: this.scrollEl is null
    View the screenshot Screenshot
Browser Configuration
  • None

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azlata commented 6 months ago

We appreciate your report but I was not able to reproduce this issue. I was able to see the date populated in the field as expected.

image

Tested on: • Browser / Version: Firefox Release 125.0.3 • Operating System: Windows 10

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_20/2024]

ailioaie commented 5 months ago

Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. This will be closed as Incomplete.

[inv_21/2024]