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A place to report bugs on websites.
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www.dnb.no - site is not usable #137089

Closed webcompat-bot closed 6 months ago

webcompat-bot commented 6 months ago

URL: https://www.dnb.no/

Browser / Version: Firefox 126.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Unable to login Steps to Reproduce: Try to log in Get message: Feilkode BID-5000 Referanse SCJIWRRE Dato 17.05.2024 "Edge" is OK

Browser Configuration
  • None

From webcompat.com with ❤️

softvision-raul-bucata commented 6 months ago

We appreciate your report. For this issue, unfortunately, a valid account is needed to sign in.

Test account creation requires valid data that we do not have (banking details)

Having no valid sign-in credentials, we are not able to move forward with this issue. If more information is provided (test account credentials can only be provided by mail for security purposes, as the comments here are made public,/ attach logs/errors), in-depth testing can be performed, so please feel free to reopen or comment on the issue and we'll have a thorough look at it.

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies been accepted for this page?

Closing this as Incomplete.

[qa_20/2024]