azlata
commented
4 months ago We appreciate your report but I was not able to reproduce this issue. I was able to see the page as expected.
Tested on:
• Browser / Version: Firefox Nightly 128.0a1 (2024-05-19) / Firefox Release 126.0 (64-bit)
• Operating System: Ubuntu
Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings • Test the same scenario using a clean profile
[qa_21/2024]
URL: https://www.ardmediathek.de/video/capriccio/maenner-die-die-welt-verbrennen/br-fernsehen/Y3JpZDovL2JyLmRlL2Jyb2FkY2FzdFNjaGVkdWxlU2xvdC80MDQ2MzQ1MTg4MTNfRjIwMjNXTzAxOTEwOEEwL3NlY3Rpb24vZGQ5NmZhMDYtMjMzZi00NTMxLTlmZTItMzgyMjcxNTMxMTkz
Browser / Version: Firefox 124.0 Operating System: Ubuntu Tested Another Browser: No
Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: When following the link, the page comes up as a while empty area. Ctrl-R does not change this. ctrl-f5 renders the page, but the video playback function (and perhaps other page elements) is missing. This happens reproducibly. Ctrl-f5 should not result in a different result than the original page load, this is a strong indication that this is a browser issue. I only use two add-ons: NoScript and Leechblock. I have excepted both ardmediathek and sensic.net from NoScript, these are the only domains listed. I also disabled enhanced tracking protection for this site, which i normally use, and it didn't help. This is an issue encountered with all ardmediathek "deep links" i.e. to a particular video, where the URL has this style. (Note on screenshot: I use some userChrome.css tweaks to increase displayed information, so don't be surprised about the nonstandard style. tabs redacted for privacy.)
View the screenshot
Browser Configuration
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