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A place to report bugs on websites.
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www.seneye.me - see bug description #137177

Closed Aisedel closed 4 months ago

Aisedel commented 4 months ago

URL: https://www.seneye.me/Aisedel#p=139376

Browser / Version: Firefox Mobile 127.0 Operating System: Android 14 Tested Another Browser: Yes Edge

Problem type: Something else Description: Timestamps and datapoints on graphs don't function (usually display when tapping the graph) Steps to Reproduce: Page of graphs for Seneye monitor. Usually tapping on a graph gives the timestamp and datapoint for that point on the graph. Works correctly in Edge and Chrome, not in Firefox. (This is separate from dragging to zoom the graph, which is functioning but much less useful).

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • defaultUserAgent: Mozilla/5.0 (Android 14; Mobile; rv:127.0) Gecko/127.0 Firefox/127.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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softvision-raul-bucata commented 4 months ago

We appreciate your report. For this issue, unfortunately, a valid account is needed to sign in.

In order to test the issue, a valid graph is needed:

Screenshot_7

Having no valid graph data, we are not able to move forward with this issue. If more information is provided (test account credentials can only be provided by mail for security purposes, as the comments here are made public,/ attach logs/errors), in-depth testing can be performed, so please feel free to reopen or comment on the issue and we'll have a thorough look at it.

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies been accepted for this page?

[qa_21/2024]

softvision-raul-bucata commented 4 months ago

Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. This will be closed as Incomplete.

[inv_22/2024]