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www.xfinity.com - design is broken #137282

Closed stevetex closed 5 months ago

stevetex commented 5 months ago

URL: https://www.xfinity.com/auth

Browser / Version: Firefox 128.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes Chrome

Problem type: Design is broken Description: Items not fully visible Steps to Reproduce: Page does not render the links for various xifinity services in Firefox as it does in Chrome.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • channel: nightly
  • defaultUserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:128.0) Gecko/20100101 Firefox/128.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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ailioaie commented 5 months ago

We appreciate your report. Unfortunately, a special account is needed in order to sign-in. I've tried to create an account but I need valid personal information(social security number, phone number ).

If the reporter (or anyone else) can do a more in depth test and provide more information (console logs/errors/screenshots) regarding this issue, feel free to reopen and leave a comment (or you can send us an email with the test account credentials and we will test it on our own).

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

Closing this as incomplete due to a lack of valid credentials.

[qa_21/2024]

softvision-raul-bucata commented 5 months ago

Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. This will be closed as Incomplete.

[inv_23/2024]