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A place to report bugs on websites.
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app.qbo.intuit.com - site is not usable #137310

Closed bokysan closed 5 months ago

bokysan commented 5 months ago

URL: https://app.qbo.intuit.com/app/homepage?locale=en-gb

Browser / Version: Firefox 126.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes Opera

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: After login, the page doesn't load. It just keeps displaying a spinning wheel.

Console shows errors, which do not show up in Opera:

sign_in_sign_up_done 
Object { msgProps: {…}, appProps: null, context: {…}, queued: false, flushLogsImmediately: true, destination: (2) […] }
222.8fe84694e92d85d4c116.js:1:22939
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://eventbus.intuit.com/v2/segment/iip-identity-clickstream/t. (Reason: CORS request did not succeed). Status code: (null).

Error: Could not establish connection. Receiving end does not exist. 2 metrics.js:10:32
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://rum.api.intuit.com/v1/rum/web. (Reason: CORS request did not succeed). Status code: (null).

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://eventbus.intuit.com/v2/segment/iip-identity-clickstream/t. (Reason: CORS request did not succeed). Status code: (null).

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://eventbus.intuit.com/v2/segment/iip-identity-clickstream/t. (Reason: CORS request did not succeed). Status code: (null).

Application start failed: QuotaExceededError: The quota has been exceeded. 8264.bc78a6831c2d932b4fb4.js:1:61823
Error: Default sandbox logger implementation requires AppDelegateManager CorePlugin
    a https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    promise callback*a https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    c https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    emit https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    i https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    emit https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    _log https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    _log https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    warn https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    record https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    promise callback*record https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    complete https://plugin.intuitcdn.net/qbo-web-app-ui/309.19c1e8b0b066b154c6ba82cb61df.js:2
    _ https://plugin.intuitcdn.net/qbo-web-app-ui/309.19c1e8b0b066b154c6ba82cb61df.js:2
    setTimeout handler*_ https://plugin.intuitcdn.net/qbo-web-app-ui/309.19c1e8b0b066b154c6ba82cb61df.js:2
    x https://plugin.intuitcdn.net/qbo-web-app-ui/309.19c1e8b0b066b154c6ba82cb61df.js:2
    promise callback*x https://plugin.intuitcdn.net/qbo-web-app-ui/309.19c1e8b0b066b154c6ba82cb61df.js:2
    fetchTrackSettings https://plugin.intuitcdn.net/qbo-web-app-ui/js-controller-appcontroller-416f9064.f0a6511f3bfbb5202f2f82cb61df.js:2
    getConfig https://plugin.intuitcdn.net/qbo-web-app-ui/js-controller-appcontroller-43dd7041.20efc410f2d1817a351b82cb61df.js:2
    s https://plugin.intuitcdn.net/web-shell/5.48.0/SegmentSDKAnalytics.5143f6d3c40067dee490.js:1
    s https://plugin.intuitcdn.net/web-shell/5.48.0/SegmentSDKAnalytics.5143f6d3c40067dee490.js:1
    promise callback*38317/n._invokeCustomizationCallbackAsync https://plugin.intuitcdn.net/web-shell/5.48.0/SegmentSDKAnalytics.5143f6d3c40067dee490.js:1
    _getConfigFromCustomization https://plugin.intuitcdn.net/web-shell/5.48.0/SegmentSDKAnalytics.5143f6d3c40067dee490.js:1
    _initialize https://plugin.intuitcdn.net/web-shell/5.48.0/SegmentSDKAnalytics.5143f6d3c40067dee490.js:1
    handleEvent https://plugin.intuitcdn.net/web-shell/5.48.0/SegmentSDKAnalytics.5143f6d3c40067dee490.js:1
    track https://plugin.intuitcdn.net/web-shell/5.48.0/appPluginConfig.795f6fafb42ceaebf7f9.js:1
    _enrichPayloadAndTrack https://plugin.intuitcdn.net/web-shell/5.48.0/AppInitializer.035d914b47c783320b61.js:1
    handleAction https://plugin.intuitcdn.net/web-shell/5.48.0/AppInitializer.035d914b47c783320b61.js:1
    ht https://plugin.intuitcdn.net/web-shell/5.48.0/AppInitializer.035d914b47c783320b61.js:1
    promise callback*ht https://plugin.intuitcdn.net/web-shell/5.48.0/AppInitializer.035d914b47c783320b61.js:1
    yt https://plugin.intuitcdn.net/web-shell/5.48.0/AppInitializer.035d914b47c783320b61.js:1
    promise callback*14036/yt/< https://plugin.intuitcdn.net/web-shell/5.48.0/AppInitializer.035d914b47c783320b61.js:1
    promise callback*yt https://plugin.intuitcdn.net/web-shell/5.48.0/AppInitializer.035d914b47c783320b61.js:1
    <anonymous> https://app.qbo.intuit.com/app/homepage?locale=en-gb:304
    promise callback* https://app.qbo.intuit.com/app/homepage?locale=en-gb:304
8264.bc78a6831c2d932b4fb4.js:1:141589
Error: Default sandbox logger implementation requires AppDelegateManager CorePlugin
    a https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    promise callback*a https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    c https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    emit https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    i https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    emit https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    _log https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    _log https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    warn https://plugin.intuitcdn.net/web-shell/5.48.0/8912.df7e60ba3076c5ccb515.js:1
    record https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    promise callback*record https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    complete https://plugin.intuitcdn.net/qbo-web-app-ui/309.19c1e8b0b066b154c6ba82cb61df.js:2
    _ https://plugin.intuitcdn.net/qbo-web-app-ui/309.19c1e8b0b066b154c6ba82cb61df.js:2
    setTimeout handler*_ https://plugin.intuitcdn.net/qbo-web-app-ui/309.19c1e8b0b066b154c6ba82cb61df.js:2
    x https://plugin.intuitcdn.net/qbo-web-app-ui/309.19c1e8b0b066b154c6ba82cb61df.js:2
    promise callback*x https://plugin.intuitcdn.net/qbo-web-app-ui/309.19c1e8b0b066b154c6ba82cb61df.js:2
    getRumConfig https://plugin.intuitcdn.net/qbo-web-app-ui/js-controller-appcontroller-416f9064.f0a6511f3bfbb5202f2f82cb61df.js:2
    init https://plugin.intuitcdn.net/qbo-web-app-ui/js-controller-appcontroller-416f9064.f0a6511f3bfbb5202f2f82cb61df.js:2
    _initRUM https://plugin.intuitcdn.net/qbo-web-app-ui/js-controller-appcontroller-30c3a00b.cbaf5e1b4c10cfe41a5b82cb61df.js:2
    setTimeout handler*_initRUM https://plugin.intuitcdn.net/qbo-web-app-ui/js-controller-appcontroller-30c3a00b.cbaf5e1b4c10cfe41a5b82cb61df.js:2
    E https://plugin.intuitcdn.net/qbo-web-app-ui/js-controller-appcontroller-30c3a00b.cbaf5e1b4c10cfe41a5b82cb61df.js:2
    j https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    promise callback*30292/s.getCorePlugin https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    r https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    promise callback*30292/s._startCorePlugins/j< https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    _startCorePlugins https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    t https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    promise callback*30292/s._invokeFunctionsSequentially/j</t</< https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    t https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    promise callback*30292/s._invokeFunctionsSequentially/j< https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    _invokeFunctionsSequentially https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    onBeforeStart https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    47580/r._processTransitionEvent/this._currentTransitions[e]< https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    promise callback*47580/r._processTransitionEvent https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    start https://plugin.intuitcdn.net/web-shell/5.48.0/8264.bc78a6831c2d932b4fb4.js:1
    yt https://plugin.intuitcdn.net/web-shell/5.48.0/AppInitializer.035d914b47c783320b61.js:1
    promise callback*yt https://plugin.intuitcdn.net/web-shell/5.48.0/AppInitializer.035d914b47c783320b61.js:1
    <anonymous> https://app.qbo.intuit.com/app/homepage?locale=en-gb:304
    promise callback* https://app.qbo.intuit.com/app/homepage?locale=en-gb:304
8264.bc78a6831c2d932b4fb4.js:1:141589
View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

bokysan commented 5 months ago

Strangly enough, started working when cookies were deleted.

softvision-raul-bucata commented 5 months ago

Glad to hear that the issue has been solved .Please feel free to submit other encountered issues, as your input is highly appreciated.

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