webcompat / web-bugs

A place to report bugs on websites.
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www.bungie.net - see bug description #138043

Closed SPTS7 closed 3 weeks ago

SPTS7 commented 3 weeks ago

URL: https://www.bungie.net/7/en/User/Account

Browser / Version: Firefox 127.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Something else Description: The pop up to login through steam opens, and I sign in, the pop up dissapears but the site does not log in Steps to Reproduce: I try to sign in using Steam, a new window pops up that is connected to steam and already has my information, I just need to click a button for it to sign in, the pop up dissapears but the initial page is frozen, does not log in. In endge it worked just fine.

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sv-calin commented 3 weeks ago

We appreciate your report but I was not able to reproduce this issue. I was able to log in through Steam without any issues.

image

Tested on: • Browser / Version: Firefox Release 127 • Operating System: Windows 10

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

  1. Open a new tab
  2. Type in the address bar "about:profiles"
  3. Press "Enter"
  4. Click on "Create a New Profile"
  5. Click "Next"
  6. Name your profile
  7. Click "Finish"
  8. Head to your newly created profile
  9. Click "Launch profile in new browser"

Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar

[qa_24/2024]

SPTS7 commented 3 weeks ago

I was able to sign in by disabling all extensions thank you!

sv-calin commented 3 weeks ago

Thanks for the update, I'm glad to hear the issues has been addressed. Marking this as worksforme.

[inv_24/2024]