webcompat / web-bugs

A place to report bugs on websites.
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accounts.ocado.com - site is not usable #138460

Closed webcompat-bot closed 5 months ago

webcompat-bot commented 5 months ago

URL: https://accounts.ocado.com/auth-service/sso/login

Browser / Version: Firefox 127.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Unable to login Steps to Reproduce: I tried to Log In using Firefox, but after entering my details and clicking on "Log In" nothin happens, i.e. the brower does not appear to recognise the click.

I tried the same in Chrome and it worked fine.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

softvision-raul-bucata commented 5 months ago

We appreciate your report. I was not able to reproduce the issue following the steps to reproduce, with invalid details:

Screenshot_3

Tested with:

Browser / Version: Firefox Release 127.0.1 (64-bit)/ Operating System: Windows 10 PRO x64

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_26/2024]