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A place to report bugs on websites.
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www.bulkbarn.ca - site is not usable #138616

Closed rxguy closed 2 months ago

rxguy commented 2 months ago

URL: https://www.bulkbarn.ca/en/Products

Browser / Version: Firefox Mobile 129.0 Operating System: Android 14 Tested Another Browser: Yes Other

Problem type: Site is not usable Description: Buttons or links not working Steps to Reproduce: I pressed the "magnifying glass" to perform a product search. Now I type the product of interest and press the "go" button, but the search function fails to work. I followed the same steps using the DuckDuckGo browser, which functions as expected. Thanks!

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • defaultUserAgent: Mozilla/5.0 (Android 14; Mobile; rv:129.0) Gecko/129.0 Firefox/129.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: true (basic)

View console log messages

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softvision-raul-bucata commented 2 months ago

We appreciate your report. I was not able to reproduce the issue by following the steps to reproduce:

Screenshot_9

Tested with:

Browser / Version: Firefox Nightly 129.0a1 (2016029063-🦎129.0a1-20240626114148🦎) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density) Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_26/2024]

softvision-raul-bucata commented 2 months ago

Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. This will be closed as Incomplete.

[inv_28/2024]