webcompat / web-bugs

A place to report bugs on websites.
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support.mozilla.org - see bug description #138963

Closed webcompat-bot closed 1 month ago

webcompat-bot commented 1 month ago

URL: https://support.mozilla.org/en-US/questions/1289743

Browser / Version: Firefox Mobile 130.0 Operating System: Android 10 Tested Another Browser: Yes Chrome

Problem type: Something else Description: browser crashes when saving an image, this happens on all websites Steps to Reproduce: firefox nightly crashes each time when saving an image, same happens on firefox klar, firefox privacy browser works fine. Brave, Opera, Chrome work fine. Problem maybe due to inherent browser error code, which needs to be fixed.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • defaultUserAgent: Mozilla/5.0 (Android 10; Mobile; rv:130.0) Gecko/130.0 Firefox/130.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

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softvision-raul-bucata commented 1 month ago

We appreciate your report. I was not able to reproduce the issue by following the steps to reproduce

Tested with:

Browser / Version: Firefox Nightly 130.0a1 (2016031543-🦎130.0a1-20240709094528🦎) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density) Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_28/2024]