webcompat / web-bugs

A place to report bugs on websites.
https://webcompat.com
Mozilla Public License 2.0
746 stars 66 forks source link

www.npo.nl - video or audio doesn't play #138970

Closed webcompat-bot closed 4 months ago

webcompat-bot commented 4 months ago

URL: https://www.npo.nl

Browser / Version: Firefox 128.0 Operating System: Windows 10 Tested Another Browser: Yes Other

Problem type: Video or audio doesn't play Description: The video or audio does not play Steps to Reproduce: Live stream & vidoe's do not play. An error message indicates that DRM is missing. The website plays stream and video's on ANOTHER WIn10 pc running the Firefox version 127.02 64bit. The problem started since version 128.0 - 64bit is installed.

Browser Configuration
  • None

From webcompat.com with ❤️

softvision-raul-bucata commented 4 months ago

We appreciate your report. I was not able to reproduce the issue following the steps to reproduce:

Screenshot_4

Tested with:

Browser / Version: Firefox Release 128.0 (64-bit) Operating System: Windows 10 PRO x64

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_28/2024]