webcompat / web-bugs

A place to report bugs on websites.
https://webcompat.com
Mozilla Public License 2.0
746 stars 66 forks source link

support.mozilla.org - site is not usable #139087

Closed webcompat-bot closed 3 months ago

webcompat-bot commented 3 months ago

URL: https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Browser / Version: Firefox Mobile 129.0 Operating System: Android 14 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: Fanfiction.net is not working properly. It has been like this since the previous day. This website was not considered an insecured site. I use this website mostly to read stories. I have tried turning off the the enhanced tracking but it doesn't get saved. I tried adding Fanfiction.net to the exception list but it doesn't work either. I tested it on chrome and same problem occurs. How am I going to read stories if it went from a secured site to an unsecured site? Is there a way for me to get on this website so I can continue reading my stories? B

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • defaultUserAgent: Mozilla/5.0 (Android 14; Mobile; rv:129.0) Gecko/129.0 Firefox/129.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

ailioaie commented 3 months ago

We appreciate your report but based on your description the issue reproduces on other browsers as well, therefore it is not a compatibility issue.

Tested on: • Browser / Version: Firefox Beta 129.0b3(2016032111-🦎129.0-20240712091545🦎)/ Chrome Mobile Version 126.0.6478.122/ • Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)

For this project, we try to focus our efforts on layouts and content that works as expected on one browser but not on the other. Closing this as non-compat.

[qa_29/2024]