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chcollege.instructure.com - site is not usable #139522

Closed webcompat-bot closed 2 months ago

webcompat-bot commented 2 months ago

URL: https://chcollege.instructure.com/

Browser / Version: Firefox 128.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: Firefox prevents many of Canvas LMS functions, popups, LTIs from working. In many courses, a blank screen/space appears instead of the contents

View the screenshot Screenshot
View the screenshot Screenshot
Browser Configuration
  • None

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sv-calin commented 2 months ago

We appreciate your report. Unfortunately, a special account is needed in order to sign-in.

image

If the reporter (or anyone else) can do a more in depth test and provide more information (console logs/errors/screenshots) regarding this issue, feel free to reopen and leave a comment (or you can send us an email with the test account credentials and we will test it on our own).

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

  1. Open a new tab
  2. Type in the address bar "about:profiles"
  3. Press "Enter"
  4. Click on "Create a New Profile"
  5. Click "Next"
  6. Name your profile
  7. Click "Finish"
  8. Head to your newly created profile
  9. Click "Launch profile in new browser"

Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar

Closing this as incomplete due to a lack of valid credentials.

[qa_30/2024]