hulu.com - video or audio doesn't play

[dallinstone]

URL: https://hulu.com

Browser / Version: Firefox 129.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Video or audio doesn't play Description: The video or audio does not play Steps to Reproduce: When I try and load a video on Firefox's current version, the video no longer plays.

It was working fine yesterday afternoon. It's possible that something was changed in my settings (I turned hardware acceleration off but have since turned it back on).

I've also tried accessing about:config and setting media.mediasource.experimental.enabled to true, but that didn't fix the issue.

The error I'm getting in the console on Hulu says "Cannot play media. No decoders for requested formats: application/vnd.apple.mpegurl; codecs="stpp.ttml.im1t", application/vnd.apple.mpegurl; codecs="wvtt"" so it looks like Hulu is trying to treat Firefox as if it's receiving Apple content.

I have attempted resetting Firefox, uninstalling and reinstalling Firefox, disabling all extensions, restarting the computer, starting in safe mode, etc. but am still having issues. I contacted Hulu support and they had no suggestions beyond what I listed above. I've also tried shutting all other applications so ONLY Firefox is running, but still no dice.

View the screenshot

Browser Configuration

• None

From webcompat.com with ❤️

[sv-calin]

We appreciate your report but this is a known issue.

Closing as duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1911283

[qa_32/2024]