webcompat / web-bugs

A place to report bugs on websites.
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www.roblox.com - site is not usable #140505

Closed yesseruser closed 1 month ago

yesseruser commented 2 months ago

URL: https://www.roblox.com

Browser / Version: Firefox 129.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes Safari

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: In Catalog, when searching for anything containing spaces, all space characters in the URL get transformed into +, which then Roblox redirects back to an URL with spaces. This causes a loop which causes Roblox to cool down my requests and show "Catalog temporarily unavailable. Please try again later."

View the screenshot Screenshot
Browser Configuration
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ailioaie commented 2 months ago

We appreciate your report but I was not able to reproduce this issue. I was able to search as expected:

Screenshot 2024-08-21 at 12 25 14

Tested on: • Browser / Version: Firefox Release 129.0.2 • Operating System: MacOS Sonoma 14.6.1

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_34/2024]

yesseruser commented 2 months ago

Clearing site data didn't seem to work.

ailioaie commented 2 months ago

hi @yesseruser ! Have you tried a new profile? And check please if you have ad-blockers installed.

[inv_35/2024]

yesseruser commented 1 month ago

It seems this issue has been resolved in the meantime, probably by Roblox. I'm closing this issue.

sv-calin commented 1 month ago

Thanks for the update, I'm glad to hear you no longer reproduce this issue.

[inv_37/2024]